Helpline Online Form

Please complete our online form and a member of our Helpline team will be in touch.

Please note, any urgent health-related matters should be directed to the NHS, your GP or urgent care services.

Name(Required)
Our standard response to webform queries is by email. If you would prefer us to telephone you, please include a phone number and stipulate that you would prefer a callback in the details of your enquiry. We can only make phone calls during Helpline operating hours (Monday to Friday, 10am to 2pm).
Consent to contact you(Required)
We need to record personal information about you to help with your enquiry. We have a legitimate interest to do this. When we record and use your personal information, we only access it when we have a good reason. If you do not provide this consent, then we cannot store that element of your enquiry and we will only be able to provide you with support as if that information is not present. In addition to recording your personal information, please confirm the following:
Future contact

By pressing submit, you confirm that you have read and understood our Privacy Policy and Confidentiality Policy.

Please note, we always do our best to respond to your query within 10 working days, however, we’re a small team and this can take longer during busier periods.