Helpline
Guts UK's Helpline team can provide information, guidance and support about digestive symptoms and conditions.
Contact our Helpline by phone
The best way to reach our Helpline team is by phone on 0300 102 4887. Our Helpline is open Monday to Friday, 10am to 2pm (excluding bank holidays).
If our lines are busy or if you’re trying to reach us outside of these hours, you can still call the number above and request a call back. Alternatively, you can complete our online form instead.
Contact our Helpline online
If you’d prefer, please click here to complete our short online form and a member of our Helpline team will be in touch.
We always do our best to respond to your query within 10 working days, however, we’re a small team and this can take longer during busier periods.
What our Helpline team can help with
Our Helpline team can help with:
- Understanding a digestive condition or symptom.
- Support and guidance around what questions to ask a healthcare professional or what to say to a GP.
- Suggesting other services that might be able to help or signposting to useful information on online.
- Providing professional, publicly available information about possible treatments relating to your condition.
What our Helpline team can't help with
Our Helpline team can’t help with:
- Advice on what you should or shouldn’t do.
- Ongoing support.
- Diagnosis of a medical condition.
- Recommending specific treatments.
- Recommending or referring to an individual healthcare professional.
Looking to chat to us about something else?
If you’re contacting us about something else, please call our main telephone line on 020 7486 0341 or visit our Contact Us page to find details for the relevant team.
